R U In 2 B2B or B2C?
Tuesday, September 16th, 2008I have often been mocked for my view that B2B (business to business) sales writing should be treated in the same was as B2C (business to customer). But I laugh in the face of mockery – why should it be different?
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- Can a company physically buy something?
- Can a company actually meet you at the coffee shop round the corner?
- Can a company sit down at a table and sign a contract?
Of course not therefore you are writing to individuals, normal human beings within a company. No matter how high up the ladder they are, they are normal, walking, talking and breathing people. So why treat them differently?
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There are 4 golden rules to follow in B2B sales writing, stick to these and you’ll be worshiped the world over.
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- Keep it brief – you are writing to people at work so they will be time limited.
- Business people are human – they also make decisions partially for personal reasons (more profits equal bigger salaries etc). Tap into reason and emotion for the best results.
- You are writing to sell, so sell benefits – buy this and you’ll save money, save time, make bigger profits, reduce staff turnover, and improve productivity.
- There is no language called B2Bish – keep it plain and simple; steer clear of cliché and jargon.
Follow these simple guidelines and it will be you who has the last laugh.
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Sally Ormond
Let me take your business to new heights by making every word count.





